This Privacy Policy explains how Ravethread ("we", "us", "our"), operated by Ravethread, collects, uses, stores and protects your information when you visit www.ravethread.in (the "Site") or buy from us.
By using the Site or placing an order, you consent to the practices described here. If you do not agree, please do not use the Site.
We may collect the following types of information:
We do not store your full card number, CVV or UPI PIN. All payments are processed by our payment gateway partner, Razorpay, which handles that data under its own privacy policy and PCI-DSS standards.
We use your information to:
We share your data only with:
We do not sell your personal data to third parties.
Cookies are small files stored on your device. We use them to keep items in your cart, remember your login, understand how the Site is used, and show relevant ads.
You can disable cookies in your browser settings, but parts of the Site (including checkout) may not work correctly.
We retain your data for as long as your account is active or as needed to provide services. Order and invoice records are retained for at least 8 years to meet Indian tax and accounting requirements. After that, data is deleted or anonymised.
We use SSL encryption, restricted internal access and secure third-party infrastructure to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Under the Digital Personal Data Protection Act, 2023, you may:
To exercise any of these, email info@ravethread.in. We will respond within 30 days.
To stop marketing messages, click "unsubscribe" in any email or reply STOP to any SMS/WhatsApp message.
The Site is not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided us data, contact us and we will delete it.
Our Site and social media may link to third-party websites. We are not responsible for their content or privacy practices. Please read their policies separately.
We may update this policy from time to time. The revised version will be posted here with a new "Last updated" date. Material changes will be communicated by email or a notice on the Site.
In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020:
We acknowledge complaints within 48 hours and resolve them within one month of receipt.
If you have any questions about this Privacy Policy, please contact us:
+91 75672 73076
info@ravethread.in